Customer Testimonials

“We’ve suffered in the past by having to deal with paper instead of electronic databases. We now have the ability to prospectively follow large cohorts of patients, allowing us to really understand clinical problems in a very different way. Instead of relying on anecdotes or memories to figure out how our patients have done, we have a database in place that allows us to analyze and research, and then use that information as feedback that improves our ability to care for our patients.”
William A. Abdu, MD, MS
Medical Director, Spine Center
Dartmouth-Hitchcock Medical Center

“A key partner throughout my research process, DCS provides unique expertise in patient engagement techniques, data collection, and outcomes analyses.”
Mark D. Brown, MD, PhD
Chairman Emeritus, Orthopaedics and Rehabilitation
University of Miami

“The use of electronic surveys to capture patient health information can truly improve the clinical care process. We worked with the team at DCS to implement their survey system several years ago. The DCS team was extremely professional, and the process they used to engage key stakeholders to develop and implement a new system was a key part of our success. In fact, physicians who at first wanted no part of the new Web-based system are now presenting conference posters that highlight the DCS patient questionnaires and are accessing the patient-reported outcomes data they generate in quality improvement projects.”
Laura J. Esserman MD MBA
Director, Carol Franc Buck Breast Care Center
University of California, San Francisco

“This patient self-reported data enhances the visit and makes it more personalized. I have graphs in hand that tell me whether the patient has improved. I can show these to my patients and can easily explain the implications to them. Now it’s not simply my opinion; my recommendations are based on hard data.”
Gilbert J. Fanciullo, MD, MS
Director, Pain Management Center
Dartmouth-Hitchcock Medical Center

“DCS’s deep knowledge of patient engagement and experience with patient-reported outcomes measurably shortened our time to market. Their industry-leading software platform provides a solid underpinning for our own products, and gives our customers an easy to use, secure solution for collecting and analyzing patient-reported data.”
Mike Pierce
Chief Executive Officer
Expert Medical Navigation